Empowering Leadership: Building a Legacy Through Passion and Purpose Insights on Character-Based Leadership and Sustainable Business Growth from Nicole Martin, Founder of HRBOOST®
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The Outset of a Career From a young age, I balanced part-time work with school, maintaining good grades, volunteering, and taking on leadership roles like Editor of my high school newspaper and Student Body President in my senior year. Immediately after high school, I entered the job market, prioritizing self-sufficiency over attending university. Growing up with a single mother, this was a necessity. By the time I completed my undergraduate studies while working full-time, I had accumulated five years of solid experience in my field. This led to my first HR Management role at the age of 23.
Early in my career, I realized that while
education opens doors, experience is invaluable. When I was promoted to
Director, I was proud to break the all-male management team’s norm. After
completing my graduate degrees, I pondered what could replace my academic
pursuits. During the recession, I helped my former employer downsize while
maintaining recognition as an employer of choice, despite pay freezes and
layoffs.
Throughout these experiences, I learned much about
people and workplace culture. Reflecting on my journey, I consider myself an
accidental entrepreneur. I didn’t plan to start a business; in 2010, I left
corporate America to consult, intending to help another CEO build a company
from the ground up. My first client was a high-growth business that grew from
$10M to $26M within 36 months and sold for $58M. My team continued to serve
them for two years post-acquisition.
It was this client who first saw the potential in my business and expressed interest in investing. It took me a year to fully recognize the opportunity he saw. In 2015, I created a five-year business plan and engaged my investor on my terms. Since then, my company has experienced 50% growth year over year. In 2018, HRBoost had its biggest year yet, and we’re on track to replicate that success as we close out 2019. With 16 team members, we’ve served nearly 600 businesses in Chicago, and we’re proud to be a viable option for high-growth and transformational businesses seeking HR services.
Driving Motivation and Achieving Milestones
My daily motivation comes from a natural curiosity
and the endless tools, resources, and relationships at our disposal. The
constantly evolving work landscape drives innovation and staying in close
conversation with our clients ensures that we’re always aligned with their
needs. This customer-centric approach keeps us focused on pushing boundaries
and delivering the services necessary to help our clients embrace change at the
pace required today.
Staying Adaptable in a Rapidly Changing
Business Environment
Whether working with small, growing businesses or
large corporate employers, our mission is to support them wherever they are on
their journey to becoming the best place to work. We focus on delivering
talent, not just software, because tools are only as effective as the people
behind them. This adaptability allows us to stay ahead of trends and
innovations while ensuring our clients maximize their investment.
Fostering a Culture of Innovation and
Creativity
To foster innovation and creativity, we employ a
flexible approach that emphasizes continuous improvement. We start by aligning
clients' HR activities with their financial goals and identifying areas for
enhancement.
This mindset extends to our internal culture as
well. I lead with vulnerability and transparency, conducting face-to-face
one-on-ones with everyone on my team to ensure authentic exchanges. We
prioritize genuine appreciation through appreciation languages rather than mere
recognition. Our core values emphasize life-affirming work, and I actively
engage in leadership exchanges with everyone at HRBOOST® to support their
career and personal growth. This holistic approach extends to our entire team,
including remote and out-of-state employees. We walk the talk and practice what
we preach.
Leadership Philosophy and Inspiring Team
Success
My leadership philosophy is rooted in
Character-Based Capitalism, where true leadership is driven by curiosity,
passion, and a willingness to take risks. I focus on creating an environment
where work aligns with our shared values and goals, making it fulfilling and
meaningful. By fostering a culture of shared leadership, I ensure our team is
aligned with our organizational purpose, driving both profitability and
excellence. I take pride in seeing my team’s passion grow, which fuels our
collective success. My role is to empower and guide them, ensuring we remain
adaptable and forward-thinking in building high-performing organizations.
Notable Collaborations and Partnerships
A key collaboration in my journey was co-authoring
No Fear Negotiation for Women with John Tinghitella. This project
combined our insights to help women navigate workplace negotiations and
overcome systemic pay disparities. By sharing practical strategies, we aimed to
empower women to advance in their careers and address inequalities in the business
world.
About HRBOOST®
Lessons Learned from Failures and Mistakes
One of the key lessons I’ve learned is that the
greatest enemy of success is fear. As my business experienced high growth, I
faced numerous challenges, including securing financing, attracting skilled
talent who believed in our brand promise, and most importantly, overcoming
fear. Being a disruptor in the industry drew attention from big competitors and
acquisition offers came before we realized we were profitable. However, staying
true to my vision, upholding my values, and keeping my faith allowed me to
build a solid team. Together, we’ve created an environment where we bring joy
and purpose to people through their work. These experiences have taught me the
importance of resilience and conviction, which have been crucial to my growth
as a business leader.
Balancing Professional and Personal Life
Balancing professional life with personal
commitments is crucial to me as a business leader. Success comes from aligning
my work with my passion, making it fulfilling rather than burdensome. I
prioritize what matters, stay true to my values, and rely on a strong team to
take the reins when needed, allowing me to recharge. Setting boundaries helps
me stay present in all areas of life. By fostering shared leadership, I’ve
created a purposeful work environment, supporting a balanced and sustainable
lifestyle for myself and my team.
Upcoming Projects and Initiatives
HRBOOST® is thrilled to offer a new franchise
opportunity available soon, allowing you to own your own HRBOOST® business and
join our successful team. With rising demand for outsourced HR consulting due
to reduced internal resources and increasing regulations, this opportunity
provides the benefits of our proven operating history, strong brand reputation,
extensive industry experience, and comprehensive education and training
programs.
Leaving a Legacy in the Industry
I hope to leave a legacy that demonstrates the
power of aligning passion with purpose in business. Through HRBOOST®, I’ve
shown that you can build a successful and sustainable business by focusing on
people and creating a culture of shared leadership. My goal is to inspire
future generations of business leaders to prioritize character, innovation, and
a deep commitment to the well-being of their teams. I want them to see that
true leadership is about empowering others, embracing challenges, and driving
change that benefits both the business and the broader community. By fostering
environments where people love their work and feel valued, I aim to set a
standard for leadership that goes beyond profits and leaves a lasting positive
impact on the industry.